Privacy Policy

Introduction

At More Clicks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide

When you contact us through our forms, we collect:

• Your name
• Email address
• Phone number (optional)
• Company name (optional)
• Service interest
• Any message or information you choose to provide

Analytics Data

We use Fathom Analytics, a privacy-first analytics service, to understand how visitors use our website. Fathom collects:

• Pages visited
• Time spent on pages
• Referring website
• Browser and device type (in aggregate)
• General location data (country level only)

Importantly, Fathom does not use cookies, does not track you across websites, does not collect personal information, and is fully GDPR compliant. Learn more at usefathom.com/privacy.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver our marketing services
• Send service-related communications
• Improve our website and services
• Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Email Communications

We use Resend, a secure email service provider, to send and receive emails. When you submit a contact form, your information is transmitted securely to our email address via Resend's infrastructure.

Resend processes email data solely for the purpose of delivering messages. They do not use your data for any other purpose. Learn more at resend.com/legal/privacy-policy.

Data Storage and Security

Your data is stored securely on servers within the United Kingdom and European Union. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

We retain your contact information for as long as necessary to provide our services and as required by law. If you request deletion of your data, we will comply promptly unless we have a legal obligation to retain it.

Cookies

Our website does not use tracking cookies. Fathom Analytics, which we use for website analytics, is cookieless and does not track individual users or store personal data in cookies.

We may use essential cookies necessary for the website to function properly (such as remembering your preferences), but these do not track you or collect personal information.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: